About Oeuf
Like the contours of its namesake, Oeuf™ (which means "egg" in French, pronounced like the
"uff" in stuff) is about simple, clean design applied to the necessities of a well-equipped nursery.
Oeuf's founders and designers, Sophie Demenge and Michael Ryan, are a French-American
husband-and-wife team based in Brooklyn, New York. Oeuf was created when Sophie and Michael became first-time parents in 2002. As part of a new generation of design-conscious and environmentally aware parents, they realized they had to redesign everything themselves to merge their existing esthetics with traditional nursery design.
The couple believes strongly that, while babies don't need many items, they do need some essential
pieces. Oeuf's mission is to make those essentials practical and stylish, without compromising quality and safety - their top priority.
About Oeuf Furniture
What kind of wood does Oeuf use in its products?
The birch used in Oeuf products is from sustainable forests, a practice of forestry wherein only select trees are cut down at a time (as opposed to clear cutting), enabling the forest to regenerate itself and sustain its ecosystem.
Where are Oeuf products made?
All Oeuf furniture is manufactured in Latvia, Europe. It must meet the EU safety standards, which are higher than United States standards. The Oeuf factories in Latvia also strive to be as environmentally safe as possible. Materials are used with maximum effectiveness. Chippings are 100% used for briquettes, which are then used for heating. For the heating they don't use any extra energy at all. During the summer months, when heating is not necessary, the energy is used by the driers (machines that speed up the drying of the furniture paint). The production facilities have special ventilation and aspiration systems that were installed according to EU standards. This system separates dust from the air, creating a cleaner, safer work environment. The dust is then also used for heating. The remaining fallout is filtered before it gets into the atmosphere. They have agreement with Green Point about the recycling of packing materials.
What is "environmentally friendly MDF" material?
MDF stands for medium density fiberboard, which is similar to Masonite or particle board. MDF is made by compressing small, chopped up wood fibers into a panel, held together with resin. The good thing about MDF is that it enables Oeuf to use parts of the tree that otherwise would not be high enough in quality for solid wood parts. This enables Oeuf to get more out of each tree, wasting less, and slowing down the rate of forestry. The drawback of MDF is that the resin in it contains trace amounts of formaldehyde. The MDF Oeuf uses is low-VOC, and is well within the safety regulation levels of formaldehyde off-gassing, which is further diminished by the coat of lacquer over the top of the MDF.
What kind of finish is used on Oeuf products?
The lacquer used on Oeuf products is, of course, lead-free, non-toxic, and completely inert. Since young children often chew on their crib rails, this issue was of utmost importance to Oeuf. Oeuf is a small, family-owned company and every piece of Oeuf furniture was designed for and used by the owners' children.
Shipping Information
All sales are final. Because of the cost of shipment, and the wear and tear incurred during shipment, returns are not possible.
Do not refuse delivery on an item because it appears damaged. It usually is much easier to send a replacement part than to resend the entire piece of furniture.
If an item is damaged or defective, Oeuf will replace the damaged/defective part. In some cases, at Oeuf's discretion, they may replace the entire item.
Find out the letter/number of the replacement parts needed (refer to parts list in assembly instructions), as well as the quantity.
Save any damaged packaging, as FedEx/UPS may wish to inspect it, should Oeuf file a claim.
If possible, send photographs of the damaged packaging/product.
Does the problem appear to be damage caused in transit, or a factory defect?
Please retain packaging until furniture is assembled.
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