OUR BLOG
The Clean Bedroom - Organic Mattress Store

SHIPPING INFORMATION

Shipping Information

Free Shipping

 
Estimated Times
Shipping Rates
Shipping Policies

Estimated Ship Times

NOTE: This is the time it takes for an order to be processed and shipped and does not include transit time. Seasonal demand and product availability can affect ship times. For most updated shipping times call (866) 380-5892.

1-3 business days (if in stock):

  • Air purifiers
  • Clearance items
  • CleanAir sheets
  • Furnace Filters
  • Hypodown pillows and comforters
  • Naturepedic non-mattress items
  • Pragma bed frames
  • Rainshow'r bath products
  • Suite Sleep products
  • Under the Nile blankets and toys

3-5 Business Days

  • Turkish Towel Company towels and robes

4-7 Business Days

  • Cotton Monkey baby bedding
  • Coyuchi adult & baby bedding
  • Crescent Moon comforters, pillows and toppers
  • Dust mite encasings
  • Indika Organics bedding
  • LOOP Organics bedding & towels
  • Oeuf non-toxic furniture
  • Pure-Rest crib mattresses

10 Business Days

  • Naturepedic mattresses
  • Royal Organics mattresses

10 business days+

  • Natura mattresses and bedding
  • Naturally Organic mattresses and bedding
  • BedWorks of Maine bed frames (2-5 weeks depending on model)
  • Maple Corner Woodworks furniture (12-14 weeks)
  • Harvest Moon furniture (10-12 weeks)
  • Narragansett & Cambridge furniture (4-5 weeks)
  • Pacific Rim cribs and furniture (10-12 weeks)
  • Savvy Rest mattresses & foundations (3-4 weeks)
  • Sierra bed frame & nightstand (10-12 weeks)

Tracking information is provided on all orders.

Shipping Rates

CONTINENTAL US
Order Total Shipping Charge
Under $50 $7.95
$50 - $89.99 $9.95
$90 - $119.99 $12.95
$120 - $149.99 $14.95
$150+ FREE
 
CANADA
Order Total Shipping Charge
Under $50 $27.95
$50 - $89.99 $29.95
$90 - $119.99 $32.95
$120 - $149.99 $34.95
$150+ FREE
 
ALASKA/PR
Order Total Shipping Charge
Under $50 $27.95
$50 - $89.99 $29.95
$90 - $119.99 $32.95
$120 - $149.99 $34.95
$150+ $20.00
 
HAWAII
Order Total Shipping Charge
Under $50 $12.95
$50 - $89.99 $19.95
$90 - $119.99 $22.95
$120 - $149.99 $24.95
$150+ $10.00

Shipping Policies

Free Shipping Offer
Free Shipping Offer applies to orders $150 and over shipped to addresses within the continental United States only. Remote areas, urban addresses, and buildings with more than two flights of stairs (in home set up customers only) may incur additional shipping charges.

Additional Exceptions & Policies:

• Shipping Furniture - A shipping credit of $100 is offered on all furniture items. Additional shipping costs will be quoted in advance and included in order total.

• Free Shipping on mattresses is curbside delivery only. Delivery is either to the back of the truck or to the front door depending on mattress brand purchased.

• Shipping to remote or urban areas - Customer will be contacted to approve additional shipping costs before the order is processed.

• In home set up - Additional Charge. If goods need to be carried up more than two flights of stairs there will be an additional cost of $185. In home set up can be arranged on all other mattresses and furniture with additional shipping costs being paid by the customer. In-home delivery and set up costs will be quoted in advance and included in order total.

• Items shipping to Alaska and Hawaii - Qualify for a free shipping "credit" based on normal costs to ship that particular item within the continental U.S. Additional shipping costs will be quoted in advance and included in the order total.

• Items shipping to APO addresses: Most items ship free, however, some items incur extra shipping charges. Please call 866.380.5892 for shipping quote if shipping to APO address.

• Mattress Orders shipping to Canada - Qualify for a free shipping "credit" based on the amount normally charged for shipping that item within the continental U.S. Additional shipping costs will be quoted in advance and added to the order total. All Canadian taxes, customs fees and duty are the responsibility of the customer. We do not ship items via UPS to Canada.

• We do not ship anywhere outside of the United States and Canada.

Refusing Shipment
Refusing shipment will result in your credit card being charged for both outbound and return shipping, plus applicable re-stocking fees. WE DO NOT OFFER A RETURN POLICY ON ANY MATTRESS, FUTON OR FOUNDATION. If any mattress, futon, or foundation is returned to us, we will refuse shipment.

Refusing shipment on items drop shipped from manufacturers in Canada will result in your credit card being charged for both outbound and return shipping, duty and customs broker fees, and any applicable re-stocking fees.

Return Shipping Costs
All return shipping costs are the customer's responsibility. We do not reimburse shipping costs or issue UPS call for pick up for any customer return.

IMPORTANT NOTICE ABOUT UNAUTHORIZED RETURNS: All returns must be coordinated with The Clean Bedroom before sending. We do not accept any returns without Return Authorization (RA) #s. Please call (866) 380-5892 to receive RA#s before shipping. We do not reimburse shipping on any return.

Refusing shipment will result in your credit card being charged for both outbound and return shipping, plus applicable re-stocking fees. WE DO NOT OFFER A RETURN POLICY ON ANY MATTRESS, FUTON OR FOUNDATION. If any mattress, futon, or foundation is returned to us, we will refuse shipment.

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Contact Us
(866) 380-5892
info@thecleanbedroom.com
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Showrooms:
Maine
Home Office/Showroom
Dan's Crossing - Suite 108
5 Shapleigh Road
Kittery, ME 03904
(207) 438-9778

California
604 Santa Monica Blvd
(Across from the Library)
Santa Monica, CA 90401
(310) 587-3339


Maine
TheCleanBedroom
@furniturea
75 Market Street
Portland, ME 04101
(207) 774-7472


Rhode Island
Historic Wickford Village
7 Main Street - Unit 1C
North Kingstown, RI 02852
(401) 294-4988


Connecticut
In the Old Sasco Mill
1869 Post Rd E
Westport, CT 06880
(203) 292-9275


New York City
New York MarketCenter™
230 Fifth Avenue
Suite 1807
New York, NY 10001
(212) 889-1091