Shipping
Please note that free shipping is not available for furniture, bed frames, adjustable bed frames, some mattresses, or any item that ships via special means.
- White glove service** is not included in this offer and will incur additional cost.
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Shipping to the United States Lower 48
White Glove Shipping is available for additional cost in the lower 48 states upon request. Call 212-764-3232 for a shipping quote.
Shipping to Hawaii & Alaska
Shipping to Hawaii & Alaska Starting at $75. Some large items like toppers may incur additional shipping costs.
Return Shipping Costs
- All return shipping costs are the customer’s responsibility.
- All returns must be coordinated with The Clean Bedroom before sending.
- We do not accept any returns without Return Authorization (RA) #s. Please call (212) 764-3232 to receive RA#s before shipping.
- We do not reimburse shipping on any return.
- Refusing shipment will result in your credit card being charged for both outbound and return shipping, plus applicable restocking fees.
- Any approved returns must take place within 30 days of product receipt by the customer.
IMPORTANT: WE DO NOT ACCEPT RETURN ON ANY MATTRESS, TOPPER, ADJUSTABLE BASE OR FOUNDATION. Our complete return policy is located here
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(*) Curbside means that the products are delivered to your doorstep but are not unpacked, assembled or otherwise serviced by the delivery company.
(**) White glove refers to additional shipping services that extend basic transportation and delivery. Those services may vary depending on the product. Most typically, they include the setting up of the product and the removal of packaging. Removal of the old mattress or furniture is available for an additional cost.