St Geneve Heirloom Down Pillow

We strongly recommend using both a pillowcase and a pillow protector because it will decrease the need to wash the pillow as often.

Fluff your pillow daily.

When your pillow loses firmness it may be time to wash it. To see if it’s time to wash your pillow fold it in half, if it stays folded or opens slowly it’s time to clean it. As your pillow ages it will get softer. If you find your pillow is no longer comfortable even after washing it’s likely time to replace it.

Wash regular, standard, and queen pillows as pairs, wash king pillows individually.

Before washing your pillows, be sure to check them for any tears that may allow the down to spill out. If you find a rip, repair the pillow or place it in a pillow protector for washing.

Wash your pillows in a front-loading washing machine. If you do not have one, head to a laundromat or a friend’s house. In a top-loading machine, pillows will float to the top and will not be washed thoroughly. Second, the agitator may damage the pillows.

Use a pure, gentle soap; do not bleach. Secondly, use medium temperature water at the maximum water level with an extra rinse cycle.

If water is left in the pillow after the extra rinse cycle, squeeze out the excess water. Squish out excess water using a towel; do not wring or twist your pillows. 

Finally, wash only when necessary.

Dry them on the delicate cycle, start with medium heat then move to low as the pillow dries. Because of how thick pillows are, you may need two or three cycles. Add dryer balls or clean tennis balls to help fluff the pillow as it dries. In between cycles, pull out the pillow and feel it. If you find that any large clumps are forming, you can shake it or use your fingers to break up the clumps. Be sure to dry completely before use. If you feel any damp spots (they may register as cool spots in the pillow), your pillow is not dry. Using a damp pillow could lead to mildew and shorten the life of your pillow.

Warranty

St Genève luxury pillows are guaranteed for five years against any defect in materials and workmanship.

This is provided that the care instructions have been followed accordingly and a pillow protector has been used at all times. All guarantees are void if labels are removed.